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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from retrotowers.co.uk (the Site).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically
collect certain information about your device, including information about
your web browser, IP address, time zone, and some of the cookies that are
installed on your device. Additionally, as you browse the Site, we collect
information about the individual web pages or products that you view, what
websites or search terms referred you to the Site, and information about how
you interact with the Site. We refer to this automatically-collected
information as Device Information.
We collect Device Information using the following technologies:
-
Cookies are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies,
and how to disable cookies, visit http://www.allaboutcookies.org.
- Log
files track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and
date/time stamps.
- Web beacons, tags, and pixels are electronic
files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as Order Information.
When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information
that we collect generally to fulfill any orders placed through the Site
(including processing your payment information, arranging for shipping, and
providing you with invoices and/or order confirmations). Additionally, we use
this Order Information to:
- Communicate with you;
- Screen our
orders for potential risk or fraud; and
- When in line with the
preferences you have shared with us, provide you with information or
advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to
help us use your Personal Information, as described above.
For example, we share your name and delivery address with the delivery company,
and payment details are securely processed by our payment provider to complete
transactions.
We also use a self hosted analytics to help us understand how visitors use
our website. This software runs entirely on our own servers,
We do not share user information with third-party analytics companies
.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal
Information to provide you with targeted advertisements or marketing
communications we believe may be of interest to you.
For more information
about how targeted advertising works, you can visit the Network Advertising
Initiatives (NAI) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
-
Facebook: https://www.facebook.com/settings/?tab=ads
- Google:
https://www.google.com/settings/ads/anonymous
- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
and you can do it by logging into your account and going to https://retrotowers.co.uk/account/email-cookie-preferences
and changing whether you accept or reject marketing cookies
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliances opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Sites data collection
and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access
personal information we hold about you and to ask that your personal
information be corrected, updated, or deleted. If you would like to exercise
this right, please either contact us through the contact information below or
log into your account and go to https://retrotowers.co.uk/account/gdpr-dashboard and perform actions there.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain
your Order Information for our records unless and until you ask us to delete
this information.
CHANGES
We may update this privacy policy from time to time in order to
reflect, for example, changes to our practices or for other operational, legal
or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have
questions, or if you would like to make a complaint, please contact us by
email at contact@retrotowers.co.uk or by mail using the details provided below:
RETRO TOWERS LTD [Re: Privacy Compliance Officer] 53 Quickley Lane, Chorleywood, Rickmansworth ,WD3 5AE, United Kingdom
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